Have you ever considered how critical safety protocols are in the cleaning industry? Whether you’re managing a team of cleaning technicians or working solo, ensuring safety measures are in place can make a world of difference. In this episode of Cleaning Business Life, we sit down with Jamie Runco, owner of Above All Cleaning, to discuss the innovative strategies she has implemented to protect her employees.
From leveraging cutting-edge technology like Life360 and Jobber CRM for real-time tracking to implementing emergency signaling systems, Jamie shares how these tools not only enhance operational efficiency but also prioritize employee safety.
Why Safety Should Be a Top Priority in the Cleaning Industry
The cleaning industry often involves working in isolated locations, late hours, and unpredictable environments. Without the right safety procedures in place, cleaning professionals can be vulnerable to various risks, including workplace violence, medical emergencies, and even life-threatening situations.
A recent tragic event in Tempe, Arizona, underscores the urgency of these measures. A woman was discovered deceased in her office cubicle—four days after passing away. This heartbreaking incident highlights the critical need for regular check-ins, real-time tracking, and open communication within teams.
How Technology is Transforming Employee Safety
Jamie Runco has adopted innovative solutions that ensure her team’s well-being while out in the field. Here’s a closer look at the tools she uses:
1. Life360 for Real-Time Tracking
Life360 is a GPS tracking app that allows cleaning business owners to monitor their employees’ locations in real-time. This tool is particularly useful for:
✅ Verifying that employees arrive at job sites safely
✅ Tracking unexpected deviations from routes
✅ Ensuring emergency assistance is available if needed
2. Jobber CRM for Streamlined Operations
Beyond client management and scheduling, Jobber CRM provides real-time tracking and reporting features that enhance team safety. This allows cleaning business owners to maintain transparency with their teams while improving efficiency, time management, and accountability. Here is my link: https://share.getjobber.com/mzhfwVu
3. Emergency Signaling Systems
Implementing an emergency alert system—such as a panic button feature on smartphones or smartwatch devices—can be a lifesaving tool for cleaning staff who find themselves in dangerous situations.
Preparing for Extreme Situations: Crime Scenes, Power Outages & Workplace Violence
Cleaning professionals occasionally encounter extreme situations that require specialized training and preparedness. Some of the most challenging scenarios include:
1. Crime Scene Encounters
If a cleaning team stumbles upon a crime scene, having a clear Standard Operating Procedure (SOP) is essential. Employees must be trained on:
🔹 Recognizing potential evidence and preserving the scene
🔹 Immediately reporting the incident to authorities
🔹 Avoiding contamination or disruption of crucial forensic evidence
2. Workplace Violence & Personal Safety
In this episode, I recount a terrifying personal experience—an attempted kidnapping—that further emphasizes why cleaning professionals must be prepared for unexpected dangers. Establishing safety training protocols and providing detailed employee handbooks ensures that cleaning technicians know how to respond to threatening situations.
3. Navigating Power Outages in Seasonal Areas
In certain regions, power outages can be a common challenge, disrupting business operations. However, cleaning companies must strike a balance between:
✔️ Maintaining service commitments
✔️ Prioritizing employee safety in low-light or high-risk environments
✔️ Being sensitive to community needs during widespread outages
Listen to that episode here:
https://www.buzzsprout.com/2155653/episodes/15703152-cbl-episode-78-the-wells-fargo-incident-what-should-happen-if-someone-is-found-dead-inside-the-building-your-company-cleans-are-your-clean-tech-s-prepared.mp3?download=trueFinal Thoughts: Ensuring the Safety & Well-Being of Your Cleaning Staff
At the heart of every successful cleaning business is a strong commitment to employee safety. By integrating technology-driven solutions, establishing SOPs, and providing continuous training, business owners can create a secure and efficient work environment.
🔹 If you want to learn more about implementing safety protocols in your cleaning business, tune in to this episode of Cleaning Business Life with Shannon Miller & Jamie Runco. Let’s work together to make the cleaning industry a safer and more professional space for everyone. 🔹
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