🎉 Pop the Champagne—We’re Celebrating 1 Year of Cleaning Business Life! 🎉
We’ve officially hit a major milestone—our 56th episode! That’s right, it’s been one whole year of sharing the highs, lows, and everything in between about running a successful cleaning business. From hiring struggles to pricing strategies, we’ve covered it all. But today, while we celebrate, we’re also tackling a topic that’s all too real for many cleaning business owners: employee betrayal and client poaching.
đź’” The Harsh Reality: When Employees Steal Your Clients
As business owners, we pour trust and resources into our teams, believing they’ll uphold our company’s integrity. But what happens when that trust is shattered? I’ll be sharing my personal experience of uncovering a shocking betrayal—my lead employee had been quietly poaching clients for years. This devastating realization forced me to rethink how I protect my business, my client relationships, and my livelihood.
Joining me is Kimberly Gonzalez, who brings her own eye-opening story of deception in the industry. Together, we discuss the importance of airtight systems, the legal complexities of non-compete agreements, and why these challenges are even trickier when working with 1099 independent contractors.
🔍 Trust & Integrity: The Foundation of a Thriving Business
Beyond these cautionary tales, we dive deep into what really makes a cleaning business strong—trust, ethics, and leadership. The character of a leader shapes the entire company, from the team culture to client retention. I’ll walk you through the hard lessons I’ve learned, including the infamous cat litter incident (yes, it’s as wild as it sounds!) and how I’ve refined my service agreements to prevent future issues.
đź“Ś Key Takeaways from This Episode:
âś… How to spot red flags before an employee steals your clients
âś… The pros and cons of non-compete agreements for W-2 vs. 1099 workers
âś… Why clear service agreements protect your business and your clients
âś… The importance of ongoing training to build a trustworthy team
✅ Lessons from our most impactful past episodes and what’s coming next
Cleaning Contract Bundle
Whether you’re celebrating with us or learning from our experiences, this episode is packed with hard-earned wisdom to help you fortify your business against the unexpected. Let’s raise a glass—not just to success, but to knowledge, resilience, and the strength of our community. 🥂
🎧 Tune in Now! →https://www.buzzsprout.com/2155653/episodes/14873622-episode-56-how-to-prevent-cleaning-tech-s-from-purging-your-clients.mp3?download=true
Get my contract bundle here:
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